Privacy Policy
At Simplifeye Optical, your trust is essential to us. We collect and use your information only to provide you with the personalized eyewear and eye care services you’ve requested.
1. Information We Collect
When you interact with us, we may collect:
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Contact details (name, phone number, email address, mailing address) so we can communicate with you.
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Appointment details (service requested, preferred times, location) to schedule and manage your booking.
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Eyewear and prescription information (prescription details, style preferences, measurements) so we can create the right eyewear for you.
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Payment information when you make a purchase.
2. How We Collect and Store Your Information
We use a small number of trusted platforms to run our business. Your information may be stored and processed through:
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Wix – for our website, online forms, and newsletter subscriptions. If you sign up for our newsletter, Wix securely stores your email address.
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Halaxy – for booking and managing appointments for Community Vision Clinics, eyewear parties, and in-home fittings.
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Square – for securely processing payments and creating invoices.
These platforms have their own privacy and security policies, which you can review here:
3. How We Use Your Information
We use your information to:
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Deliver the products and services you’ve requested.
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Communicate with you about your orders, appointments, and updates.
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Send you optional newsletters or promotional updates (only if you’ve opted in).
We do not sell your information or share it with unrelated third parties.
4. Data Security
We use industry-standard safeguards to protect your personal information. While no system can be guaranteed 100% secure, we work with trusted providers who prioritize data protection.
5. Your Choices
You can:
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Update or correct your information by contacting us.
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Unsubscribe from marketing emails anytime by clicking the “unsubscribe” link in our emails or contacting us directly.
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Request details on the personal information we hold about you.
6. Changes to This Policy
If we make changes to this Privacy Policy, we’ll update the date at the top and post the new version on our website.
Questions?
You can reach us at:
Simplifeye Optical
Email: info@simplifeyeoptical.ca
Phone: (705) 984-2498
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Updated: August 5, 2025